Digital assistants for doctors

210 thousand medical specialists in 33 regions of Russia help to treat patients

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Patient Services

They help 4.5 million patients in 10 regions of Russia to get access to medical services under the CHI policy

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VOICE ASSISTANT 122

Accepts up to 50% of patient calls and reduces the cost of maintaining a regional contact center

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About Company

RT MIS is a team that has consolidated the efforts of the industry's largest developers to create the truly best digital healthcare solution. It meets the objectives of federal projects, provides a comfortable and convenient work for users in medical organizations, increases the targeting and availability of medical care for the population. 

The main business area is digitalization of regional healthcare, development and integrated implementation of solutions in medical institutions in the region. The product portfolio includes a medical information system - UDP.MIS, a laboratory information system - UDP.LIS and services "K-vrachu".

Advanced development - business solutions. For example, departmental medical systems and medical information systems for private clinics. This approach makes it possible to develop the concept of a unified medical information space, unrestricted by CHI services. 

Sergey Metelev
Sergey Metelev
Chairman of the Board of Directors of RT MIS

As a co-founder of the company, I will say that now our goal is not to maximize profits or receive dividends. All our efforts in the coming years are focused on investing in the development of the company. We must make a qualitative leap forward in order to become the first in the market of medical information systems. Not the second place, not leading positions - but first!

  • 33
    regions of implementation
  • 2 thousand
    medical organizations
  • 250 thousand
    users in medical organizations
  • 55.2 million
    people use the company's solutions
Geography of presence
Development history from 2002 to the present
Astrakhan Oblast Vologda Oblast Zabaykalsky Krai Irkutsk Oblast The Kabardino-Balkarian Republic Krasnoyarsk Krai Kurgan Oblast Kaluga Oblast Moscow region Nizhny Novgorod Oblast Orenburg Oblast Perm krai Pskov Oblast The Republic of Adygea The Altai Republic The Republic of Bashkortostan The Republic of Buryatia The Republic of Dagestan The Republic of Karelia The Komi Republic The Republic of Crimea The Mari El Republic The Republic of Sakha (Yakutia) The Republic of Khakassia Sverdlovsk Oblast Stavropol Krai Tambov Oblast Yaroslavl Oblast Penza Oblast The Udmurt Republic Vladimir Oblast Yamalo-Nenets Autonomous Okrug
Astrakhan Oblast
Astrakhan Oblast
The region was a pilot region for the introduction of electronic sick leave certificate in 2017, with the 7 millionth electronic sick leave issued in March 2019. In 2020, the region has set up integration with the SIF and provided remote registration of electronic sick leave during the COVID-19 pandemic.
  • 2013
    is the Year of implementation
  • 11269
    System users
  • 88%
    Public hospitals
Vologda Oblast
Vologda Oblast
The implementation was completed in July 2019. The patient's EHR stores data on all treatment cases, prescriptions, analyzes and studies. The record is available to residents of Vologda who are registered on the portal of the State Services of the Russian Federation and in their personal account on the Regional Portal of Medical Services in the Vologda Oblast.
  • 2018
    is the Year of implementation
  • 6435
    System users
  • 90%
    Public hospitals
Zabaykalsky Krai
Photo source: wikipedia
Zabaykalsky Krai
The region is transitioning to the UDP, thus replacing local solutions in individual medical institutions with a unified and comprehensive solution.
  • 2012
    is the Year of implementation
  • 9715
    System users
  • 82%
    Public hospitals
Irkutsk Oblast
Photo source: wikipedia
Irkutsk Oblast
The region was the first to implement the uploading of information for the Pension Fund of the Russian Federation. A full-fledged interaction of RMIS with solutions for EMC, PMS, LIS, CAMI, voice information services has been built, sending directions to the FB MSE is used.
  • 2013
    is the Year of implementation
  • 16758
    System users
  • 95%
    Public hospitals
The Kabardino-Balkarian Republic
Photo source: wikipedia
The Kabardino-Balkarian Republic
The region is moving to the UDP, thus a unified integrated solution is replacing local solutions in individual medical organizations
  • 2015
    is the Year of implementation
  • 3440
    System users
  • 88%
    Public hospitals
Krasnoyarsk Krai
Photo source: wikipedia
Krasnoyarsk Krai
A pilot project for the introduction of the UDP in medical organizations has been completed. A decision was made to transfer 29 medical organizations to the UDP.
  • 2020
    is the Year of implementation
  • 330
    System users
  • 21%
    Public hospitals
Kurgan Oblast
Photo source: wikipedia
Kurgan Oblast
A unified information space has been created in healthcare. The patient's electronic medical history is available to attending physicians in all medical organizations in the region. Since 2016, the Maternity (perinatal medicine) module has been introduced and is functioning.
  • 2013
    is the Year of implementation
  • 5003
    System users
  • 100%
    Public hospitals
Kaluga Oblast
Photo source: wikipedia
Kaluga Oblast
In full, RMIS is used by a part of medical organizations, the rest submit account registers and use integrations to work in a unified system. The transition to the UDP is planned, the main goal is a unified medical information space and comprehensive digitalization of regional healthcare.
  • 2012
    is the Year of implementation
  • 6524
    System users
  • 100%
    Public hospitals
Moscow region
Moscow region
The hospital subsystem is developing: the registration of patients with COVID and the transfer of information to the federal service on COVID have been implemented. The BI report constructor has been introduced, which made it possible to take into account the maintenance of electronic medical records in a hospital. The time for admitting patients to the waiting rooms has been reduced due to the introduction of the patient's EHR.
  • 2020
    is the Year of implementation
  • 5353
    System users
  • 79%
    Public hospitals
Nizhny Novgorod Oblast
Nizhny Novgorod Oblast
A comprehensive approach to regional healthcare informatization will enable the region's leadership to make informed management decisions. The work of doctors has become easier, and medical care is more accessible. Both the medical and social efficiency of the healthcare system have increased.
  • 2012
    is the Year of implementation
  • 13203
    System users
  • 70%
    Public hospitals
Orenburg Oblast
Photo source: wikipedia
Orenburg Oblast
All polyclinics issue prescriptions electronically, doctors certify them with an electronic signature. In a pandemic, all prescriptions for subsidized drugs are issued remotely, 1.2 million packages of drugs have been dispensed for them.
  • 2012
    is the Year of implementation
  • 23687
    System users
  • 100%
    Public hospitals
Perm krai
Photo source: wikipedia
Perm krai
The first region to implement a system of clinical solutions in terms of batch assignment of tests for certain nosologies, as well as a pilot project to switch to one hundred percent paperless workflow, which reduces the burden on doctors and increases attention to patients.
  • 2002
    is the Year of implementation
  • 27172
    System users
  • 100%
    Public hospitals
Pskov Oblast
Pskov Oblast
Internet services have been launched to make appointments for patients. In 2019, the number of residents who used medical services via the Internet on the unified portal of public services and the “Kvrachu.ru” website increased almost fourfold, to 21 thousand people.
  • 2013
    is the Year of implementation
  • 4274
    System users
  • 79%
    Public hospitals
The Republic of Adygea
Photo source: wikipedia
The Republic of Adygea
The first region to switch to the UDP. Migration took place during a pandemic, therefore, many processes have been adjusted, including the procedure for training medical personnel. It was mostly remote. This experience facilitates and accelerates the transfer to the UDP of other regions.
  • 2012
    is the Year of implementation
  • 3293
    System users
  • 100%
    Public hospitals
The Altai Republic
Photo source: wikipedia
The Altai Republic
RMIS has been implemented in all medical organizations in the region, which made it possible to create a unified information space in healthcare. Regional reporting forms, protocol templates for various services have been deeply developed and standardized.
  • 2015
    is the Year of implementation
  • 2682
    System users
  • 84%
    Public hospitals
The Republic of Bashkortostan
Photo source: wikipedia
The Republic of Bashkortostan
The total number of electronic medical records accumulated in the SIS database exceeds one billion. The system registered 31 million electronic referrals for research, 12.6 million electronic prescriptions and 5.9 million sick leaves were issued.
  • 2008
    is the Year of implementation
  • 41001
    System users
  • 100%
    Public hospitals
The Republic of Buryatia
Photo source: wikipedia
The Republic of Buryatia
Over 5,000 doctors and nurses work in the system every day. The volume of doctor's appointments registered in the system has increased four times in the last 4 years.
  • 2014
    is the Year of implementation
  • 7438
    System users
  • 63%
    Public hospitals
The Republic of Dagestan
Photo source: wikipedia
The Republic of Dagestan
The system provides electronic medical document flow between medical organizations and federal systems, automates the work of doctors. By the end of the year, the region will switch to the UDP and connect 18 more medical organizations to the medical information system.
  • 2012
    is the Year of implementation
  • 8298
    System users
  • 86%
    Public hospitals
The Republic of Karelia
Photo source: wikipedia
The Republic of Karelia
The regional healthcare information system of the Republic of Karelia was created in 2012 and consolidates information about patients in a unified database. An electronic health record has been created for the residents of the republic, the record’s data is available to medical organizations in the region.
  • 2012
    is the Year of implementation
  • 6974
    System users
  • 83%
    Public hospitals
The Komi Republic
Photo source: wikipedia
The Komi Republic
The systemic approach of the region has become the driver of the RIAMSHC KR development. The system is actively developing on the basis of applications from specialists of all profiles. An example of effective collaboration is the "Pregnancy monitoring" module.
  • 2012
    is the Year of implementation
  • 10448
    System users
  • 100%
    Public hospitals
The Republic of Crimea
The Republic of Crimea
In 33 medical organizations, a laboratory information system has been introduced and used, 55 laboratory analyzers are connected, directions are being formed and the results of laboratory research are being saved in electronic health records of patients.
  • 2016
    is the Year of implementation
  • 13994
    System users
  • 95%
    Public hospitals
The Mari El Republic
The Mari El Republic
In the Republic of Mari El, a large-scale work was carried out on the protocols of doctors. They were developed and implemented with the direct participation of medical practitioners and taking into account their recommendations.
  • 2013
    is the Year of implementation
  • 5961
    System users
  • 100%
    Public hospitals
The Republic of Sakha (Yakutia)
Photo source: wikipedia
The Republic of Sakha (Yakutia)
The region is moving to the UDP, thus, local solutions in individual medical organizations are replaced by a comprehensive one.
  • 2017
    is the Year of implementation
  • 1055
    System users
  • 19%
    Public hospitals
The Republic of Khakassia
Photo source: wikipedia
The Republic of Khakassia
The regional healthcare information system has sub-systems: Clinic, Hospital, MC, Registries. More than 90% of medical organizations provide interdepartmental electronic interaction, including with institutions of medical and social expertise.
  • 2012
    is the Year of implementation
  • 5147
    System users
  • 100%
    Public hospitals
Sverdlovsk Oblast
Sverdlovsk Oblast
An electronic queue has been introduced in 27 medical organizations in the region, routing of patients to the offices of primary and narrow specialists, as well as to the offices of biomaterials collection has been organized.
  • 2013
    is the Year of implementation
  • 15473
    System users
  • 84%
    Public hospitals
Stavropol Krai
Photo source: wikipedia
Stavropol Krai
  • 2020
    is the Year of implementation
  • 69
    System users
  • 3%
    Public hospitals
Tambov Oblast
Photo source: wikipedia
Tambov Oblast
100% of state medical organizations work in RMIS. The module "Electronic registration" accompanies the patient from the registration office to the doctor's office, the patient sees and hears all the necessary information thanks to screens in front of doctors' offices and registrars of institutions.
  • 2012
    is the Year of implementation
  • 9848
    System users
  • 100%
    Public hospitals
Yaroslavl Oblast
Yaroslavl Oblast
The contact was signed in the second half of 2020. The region is moving to the UDP, thus replacing local solutions in individual medical organizations with a unified comprehensive solution.
  • 2020
    is the Year of implementation
  • System users
  • 8%
    Public hospitals
Penza Oblast
Penza Oblast
Telemedicine is actively developing. In difficult cases, you can get the expert opinion of a colleague from a third-level medical organization. For 7 months of 2020, 1,684 consultations were held using telemedicine technologies, of which 1,490 were scheduled.
  • 2017
    is the Year of implementation
  • 12878
    System users
  • 100%
    Public hospitals
The Udmurt Republic
Photo source: wikipedia
The Udmurt Republic
The contact was signed in the second half of 2020. The region is moving to the UDP, thus replacing local solutions in individual medical organizations with a unified comprehensive solution.
  • 2020
    is the Year of implementation
  • 18000
    System users
  • 100%
    Public hospitals
Vladimir Oblast
Vladimir Oblast
The contract was signed in the second half of 2020. The region is moving to the UDP, thus replacing local solutions in individual medical organizations with a unified comprehensive solution.
  • 2020
    is the Year of implementation
  • 8000
    System users
  • 97%
    Public hospitals
Yamalo-Nenets Autonomous Okrug
Photo source: wikipedia
Yamalo-Nenets Autonomous Okrug
In 2020, six health care organisations in the region will be connected to the UDP, and another 21 health care organisations will be connected next year.
  • 2020
    is the Year of implementation
  • 14790
    System users
  • 5%
    Public hospitals
  • Astrakhan Oblast
  • Vologda Oblast
  • Zabaykalsky Krai
  • Irkutsk Oblast
  • The Kabardino-Balkarian Republic
  • Krasnoyarsk Krai
  • Kurgan Oblast
  • Kaluga Oblast
  • Moscow region
  • Nizhny Novgorod Oblast
  • Orenburg Oblast
  • Perm krai
  • Pskov Oblast
  • The Republic of Adygea
  • The Altai Republic
  • The Republic of Bashkortostan
  • The Republic of Buryatia
  • The Republic of Dagestan
  • The Republic of Karelia
  • The Komi Republic
  • The Republic of Crimea
  • The Mari El Republic
  • The Republic of Sakha (Yakutia)
  • The Republic of Khakassia
  • Sverdlovsk Oblast
  • Stavropol Krai
  • Tambov Oblast
  • Yaroslavl Oblast
  • Penza Oblast
  • The Udmurt Republic
  • Vladimir Oblast
  • Yamalo-Nenets Autonomous Okrug
Founders
Key partners

Expert opinion

Irina Kononova
Irina Kononova
Acting Deputy Minister of Health of the Republic of Bashkortostan

The structure by type of appointment is gradually changing - the number of patients enrolled through the registration desk is decreasing, the proportion of deleted appointments and records for a second appointment by a doctor to himself or to another specialist is increasing. The peculiarity of recording via Internet resources is that recording is possible at any time of the day.

Maxim Reshetnikov
Maxim Reshetnikov
Governor of Perm Krai 2017–2020, Minister of Economic Development of the Russian Federation

We understand that with the correct organization of IT in every hospital, functional diagnosticians are not needed. We digitize everything, upload it to a unified data warehouse, organize one center in a large city, where specialists are already sitting on decryptions. Hence increased productivity, reduced costs, and most importantly, we provide access to medicine that we wouldn't get any other way.

Alexey Belyaev
Alexey Belyaev
Head of the Department of Design and Quality Control of the RT MIS

When implementing tasks at regional or national level, you need to think two steps ahead - check the solution for completeness, taking into account the challenges and pressures that may arise in the future. Imagine that we have more than 1 billion appointments in health centres in our database alone. Conventional tools and technologies are often not applicable because they do not work at this scale. We look for our own solutions to realise unique challenges.